
Leadership Competencies

Self-development
Leaders are always learning. Engaging in self-development opportunities to achieve one’s fullest potential and benefit oneself and others.

Excellence
Giving one’s best effort so as to put forth one’s best possible work.

Helping others
Voluntarily giving assistance to others when one has no personal stake in the outcome of the assistance in an effort to make a task or process less difficult or time consuming for others. Because leaders care about people, they know how valuable it is to help others and foster an environment in which people help each other.

Verbal communication
Effectively communicating verbally with others one on one, in groups, and/or in front of a large audience in order to inform, inspire, influence, counsel, and/or negotiate with others.

Organizational Behavior
Making meaning of individual and group behaviors and their impact within an organization and then using this understanding to effectively navigate the organization.

Receiving feedback
Considering feedback from others in an effort to develop one’s own capacity and increase effectiveness with others.

Analysis
Dividing and examining information in detail to have a more comprehensive understanding of the information as a whole in an effort to identify causes, factors, features and impacts of the information.

Ethics
Upholding standards of conduct based on socially accepted values to promote productive functioning and well-being of groups and society.

Service
Serving one’s community, which is essential to create and maintain a thriving community.
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Others’ Contributions
Utilizing others’ ideas, strengths, knowledge, and abilities so that each person is operating at his or her highest capacity both for the success and morale of each individual as well as higher productivity and effectiveness of the group; putting the right people in the right places.
Facilitation
Effectively managing the group process during a meeting, presentation, or gathering without inputting one’s opinion by directing the flow of the discussion, asking prompt questions, and keeping the group on track in an effort to assist the group in reaching the best decision possible in the most productive and inclusive manner.
Supervision
Providing direction to supervisees so they are clear about what they need to do, the process for doing it, and any expectations the leader has. This direction can provide a sense of clarity and transparency so that others are best situated to complete their intended jobs or tasks.

Listening
Engaging in strategies that assist one in accurately receiving a message that someone conveys through verbal communication in an effort to interpret the message as correctly as possible and show care and attention to the communicator.

Collaboration
Working with others toward a common objective through the sharing of ideas and distribution of responsibilities across team members in an effort to reach the objective most effectively.

Problem Solving
Identifying and examining a problem, developing and assessing possible solutions, and selecting the most appropriate solution to the problem.
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Plan
Decision making
Responding to ambiguity
Laying out a course of action to complete an intended objective by identifying tasks and setting deadlines for completion in an effort to accomplish that objective and work toward a larger goal.
Making each decision appropriate to the context it is situated in.
Responding to an unpredictable situation by adapting one’s plans at the last minute, shifting gears as new information is presented, and/or moving forward without all the information in an effort to both cope and thrive in unknown circumstances.

Inclusion
Engaging in ways to cultivate a welcoming environment that includes others in roles, processes, and experiences to foster a greater sense of belonging and/or a shared commitment.

Self-understanding
Enhancing one’s understanding of one’s personality, beliefs, capacities and interests so as to develop a greater depth of understanding of oneself in order to engage in more authentic and productive behavior.

Nonverbal communication
Using body language, gestures, facial expressions, and/or contact with and proximity to others to either complement verbal communication or serve as communication in and of itself in an effort to emphasize and/or convey meaning that may not be able to be solely expressed through the use of words.